SUPPORT SERVICES

Technical Support

For all of your hardware and software products, service and support is provided. Each customer is assigned a dedicated account manager. Unless otherwise specified, our hours of operation are Monday through Friday, 7:30AM to 5PM EST.

203.538.8555

help@oemdd.com

Product Support

Here you’ll find information on our current range of products: data sheets, mounting dimensions, info bulletins, spare parts availability, etc.

VIEW DOCUMENTS

Download Archives

Here you’ll find information on products no longer in production or those that have been replaced by newer technology.

VIEW ARCHIVES

Training

On-Site Training

Whether you need a full turnkey implementation or a train-and-go solution, we can get you set up quickly and efficiently. Starting with a site survey, we’ll build the best most effective implementation program to meet your needs. Our on-site training includes hardware installation, hardware training and software implementation and training.

Remote and Web-Based Training Programs

Our technical training and project implementation managers can host web training sessions for members of your staff located anywhere in the world – all they need is an internet connection. We also have self-paced, on-line training programs.

Go To Online Training

Professional Services

Data Integration Consulting

We integrate with all of the leading corporate and accounting software programs. We understand the basic data format is the same, but we also know that each customer needs to fit programs to their process and needs. We will guide you through this integration.

Custom Hardware

We have the engineers, R&D, programmers, and production personnel to assist you in developing the solution that fits your needs.

Contact Us